Creditor Guide: EDF Energy
Following multiple increases in recent years, energy bills remain at some of the highest rates we have ever seen. Therefore, it is no wonder that UK households are struggling to pay their energy bills. In this guide, we look at one of the main UK energy providers, EDF Energy, and what you can do if you have fallen behind with your energy payments to EDF Energy.
Your energy bills are one of your priority bills. Priority bills can have more serious consequences if left unpaid, such as the repossession of your home, loss of essential services such as gas and electricity or the involvement of bailiffs. As well as your energy bills, the following are also classed as priority bills:
If EDF Energy is your gas or electricity supplier, you must try to pay your current usage and any outstanding debt you owe them as a priority.
EDF Energy Debt Help
With energy costs reaching some of their peak levels, more and more households are falling behind on their energy bills. While this can be incredibly daunting, there is help available.
If you are in debt to EDF Energy, the first thing you should do is contact them. They will work with you to find a manageable solution, such as lowering your monthly payments or helping you cut your energy usage. However, if you do not notify them of your position, you could face issues with your credit rating or creditor action.
EDF Energy also has the Customer Support Fund which ‘gives grants and support to vulnerable customers who are struggling with energy debt’. You can find out more and what you need to apply here.
Your Credit Rating
If you fall behind with your energy bills you could damage your credit rating, making it harder to borrow money in future.
You can avoid this by paying your bill on time or by contacting your provider to sort alternative arrangements.
EDF Energy Debt Collection
If you are in debt to EDF Energy and they cannot contact you to find an alternative solution, they may resort to using a debt collection agency to retrieve the money owed. Not only can this be very daunting, but it can also add 20% to your unpaid balance, adding to the amount you owe.
It is therefore critical to take action before this action is required.
Help With Your Energy Bills
If you are already in debt due to rising energy bills, we can help. We offer free, confidential, no-obligation debt advice any time, day, or night via our online debt advice tool. Or if you would prefer to speak with one of our expert debt advisors, you can call us on 01925 599400 or email firstname.lastname@example.org